Returns & Exchanges
Anna October offers a 14-day return window from the date of delivery for all unworn, unwashed items with original tags still attached. We strive to ensure your shopping experience is as seamless as our silhouettes, providing easy global returns for our international clientele.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original packaging, ensuring all designer tags and security seals remain intact to qualify for a full refund.
- 3.Affix the Label
Download and print the prepaid shipping label provided via email, then securely attach it to the outside of your return parcel.
- 4.Drop Off and Track
Hand over your package to the designated courier service and retain your tracking number until your refund is processed within 7-10 business days.